Refund and Returns Policy

Acceptance of Products

Unless we receive communications to the contrary by email or telephone within 7 days of delivery, the Products shall be deemed accepted by you.

Grounds for Returns and Refunds

The Breast Basket accepts product returns and provides refunds if the product delivered:

  • Is deemed Faulty or not of merchantable quality.
  • Is not fit for its intended purpose.
  • Does not match the description on our Website.
  • Otherwise fails to meet any mandatory guarantees imposed by applicable laws.

Notification of Concerns

Customers are requested to raise any concerns with products within seven days of receiving parcels, either by telephone or email. Photographic evidence of the faulty product will need to be provided.

Exclusions from Refunds

Refunds are not granted for damage caused by misuse or neglect on behalf of the purchaser. For health and hygienic reasons, we do not accept refunds resulting from a purchaser’s change of mind.

Refund Process

Where The Breast Basket is obliged to refund your money in accordance with these Terms and Conditions, The Breast Basket intends to initiate your refund within two business days.

Currency of Refunds

Refunds will only be issued in Australian dollars.